Precision Management for Your Sewing and Quilting Business Thanks to Aussie Made Software

unning a sewing or patchwork shop requires balancing a passion for creativity with the complexities of technical retail. From managing thousands of unique fabric bolts to coordinating classes and machine repairs, the operational demands are distinct. Implementing a point of sale system designed for the craft industry allows you to automate repetitive tasks and focus on your customers.

Tower Systems serves these wonderful businesses with software made for sewing and haberdashery shops.

Accurate Fabric and Haberdashery Tracking

Fabric is rarely sold in whole units. A robust system must handle sales by the centimetre or decimal, ensuring your inventory levels remain accurate after every cut. Whether a customer needs a small scrap for a patch or several metres for a quilt backing, the software calculates the price instantly. You can also manage “fat quarters” and bundled kits, allowing you to package coordinating fabrics and patterns as a single item to increase your average sale value.

Streamlining Machine Repairs and Classes

Many sewing shops offer value-added services like machine servicing or creative workshops. The software includes tools to track a sewing machine from the moment it is dropped off until the repair is finalised and the customer is notified. For businesses running classes, the system can manage bookings and payments, ensuring you never overfill a session. This professional approach to service management builds trust and encourages repeat business.

Enhancing Customer Loyalty and Education

Quilters and sewists are often part of a dedicated community. You can nurture this by linking customers to specific quilting clubs or guilds, offering tailored pricing or loyalty rewards. To add further value, the system allows you to print specialised care instructions or project tips directly on receipts. This ensures your customers have the information they need to care for their handmade items long after they leave your store.

Integrated E-commerce and Accounting

Maintaining an online presence is essential for modern craft retailers. The software integrates with platforms like Shopify, ensuring that when a bolt of fabric sells in-store, your website stock levels update automatically. This prevents the frustration of overselling a discontinued print. Additionally, integration with Xero or MYOB keeps your financial records clean and reduces the time spent on manual data entry at the end of the month.

Data-Driven Inventory Decisions

With so many seasonal collections and trends, knowing what to restock is vital. Detailed reporting tools help you identify which designers or fabric houses are performing well and which items are taking up valuable shelf space. By making informed decisions based on real-time sales data, you can improve your cash flow and ensure your shop remains a vibrant, inspiring destination for the local sewing community.