Improving Efficiency and Growth in Your Garden Centre

Running a garden centre involves managing unique inventory challenges that traditional retail software often overlooks. From living stock that changes in value to the need for durable outdoor labelling, the requirements are specific. Using a point of sale system designed for this niche can transform how you manage your daily operations and long-term growth.

Tower Systems makes and supports software for Garden Centres and is proud to serve so many wonderful businesses in this space.

Manage Living Inventory with Precision

Unlike boxed goods, plants grow and change. This software allows you to re-pot and re-price items as they mature, ensuring your margins reflect the care and time invested in your stock. You can also sell products by measure or weight, whether in whole numbers or fractions, which is essential for bulk soils, pebbles, or fertilisers.

Enhance Customer Experience through Education

Gardeners value expert advice. You can provide this automatically by including localised care instructions directly on your receipts. This adds value to the purchase and helps your customers succeed with their plants. Additionally, the system supports garden club links and loyalty programs, making it easier to nurture a community of repeat shoppers.

Durable Labelling and Seasonal Planning

Standard paper labels do not survive the nursery environment. The system supports high-resolution, weatherproof outdoor labels that remain legible despite water and sun exposure.

Planning for the future is also more accurate with seasonal data. You can review previous seasonal sales history to inform your future orders. This prevents overstocking during quiet months and ensures you have enough inventory for peak planting seasons. The ability to import electronic invoices from suppliers like Evergreen Connect further saves time and reduces manual entry errors.

Streamline Sales and Operations

Efficiency at the counter is vital during busy weekends. The software integrates with Xero and Shopify, keeping your accounting and online store in sync with your physical shop. Features like bundled packs—where you can sell a plant, pot, and fertiliser as a single SKU—increase the average basket size while simplifying the checkout process.

For larger projects, the system manages quotes, special orders, and customer accounts with ease. You can track special orders from the moment they are requested until the customer is notified of their arrival. Delivery notes and picking slips are also available to assist with logistics.

Data-Driven Decisions

Beyond simple transactions, the software provides insights into your business performance. You can see which items are performing well and which are taking up valuable space. By leveraging your sales data, you can make informed decisions about what to stock and how to price it for maximum profitability. This professional approach to retail management allows you to spend less time on paperwork and more time in the garden with your customers.