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What’s the best POS system for a retail business in Australia?

If you use a search engine to ask, “What’s the best POS system for a retail business in Australia?” the results you find may not actually be right for your business.

While searching for a “best of” list feels like a time-saver, it often leads to generic suggestions that don’t reflect the reality of running a unique retail store. First off, “best” is entirely subjective. Many of these lists are compiled by marketing agencies or individuals who make money when you click their links or when companies pay to be listed. Rarely are these lists curated by people with deep retail experience who have professionally assessed or tested the software.

Tower Systems is rarely found on these lists for a simple reason: we don’t pay to be on them. We made this decision after realising there was no genuine professional assessment involved in the rankings.

The best POS software starts with your needs Finding the right software shouldn’t start with a Google search; it should start with your specific business requirements. If you want the best system for you, you must identify what you need the software to do.

For example, if your shop sees infrequent customer visits, you need a loyalty program designed to handle that. If you sell items by weight, length, or with serial numbers, or if you manage recurring charges, you need software capable of handling those complexities.

Generic POS software is built for the “average” business. If your retail business is unique in any way, you need a solution that leverages that uniqueness.

Vertical market software Tower Systems is a vertical market software company. We don’t chase generic businesses with basic needs. Instead, we create software that goes deep into specific retail channels to handle specialty requirements.

We believe the “best” software is the one that fits your specific trade. To help you decide if that’s us, we operate as a no-pressure company. We are transparent about our pricing, which you can view instantly on our website, and we don’t lock you into a contract. You can terminate with just 30 days’ notice, which keeps us focussed on delivering value every month.

Next steps Prioritise your top two or three business needs and search for software that handles them specifically. It takes a little more time, but the financial benefit of choosing the right tools is considerable.

If you think we might be a fit for your business, you can:

For a chat, email sales@towersystems.com.au, call 1300 662 957 in Australia, or 0800 444 367 in New Zealand.

Remember, the best person to figure out what serves your needs is you.

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